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live support
Last modified: Friday, January 27, 2006 

Live support is a Web service that allows businesses to communicate, or chat, in real time with visitors to their Web site. Live support applications are commonly used to provide immediate customer support and information to clients and customers. Exact features and functions of live support are application specific, however you can generally expect a live chat application to provide real time visitor monitoring, custom chat windows, invisible traffic analysis, Web site integration and secure administration controls.

Live chat is also called live help or live chat.

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Sponsored listings

Boldchat: Live Chat - Chat live with visitors to increase sales and reduce support costs. Leading provider of live chat services with 12K active sites! www.boldcenter.com.

One World Distribution, Inc.: Live Help Customer Service - Provides live help customer services. Don't let your customers leave your site frustrated. Let your customers chat in real time with a CSR.

LivePerson: Live Customer Service Help - Integrated call center software that includes live customer service help to strengthen customer loyalty and increase satisfaction levels.


For internet.com pages about live support . Also check out the following links!

Related Links

ECommerce Guide: Crafty Syntax Live Help 
Immediate customer interaction is often the key to increased customer satisfaction and sales for both bricks and mortar retailers and for e-commerce businesses as well.

ECommerce Guide: Live, Free Customer Service App! 
OK, you're running a small e-commerce site, having some success, and you keep up with the trends. So you know that customer service is one of the watchwords for the millennium year in online sales.

Boldchat
Founded in 2003 with the launch of Boldchat, Bravestorm released an effective and affordable live chat solution for any size business. Since then, we've earned a strong reputation with online businesses who loved the customizable, easy-to-use solution and industry-leading customer service.

Crafty Syntax Live Help
Crafty Syntax Live Help (CSLH) is an open source live support solution.

Live Person
Founded in 1995, Live Person is the leading provider of hosted solutions for managing online customer interactions. Live Person's on-demand software enables companies to identify and proactively engage the right customer, using the right communication channel, at the right time.

Sponsored listings

The Connection Call Center Services - U.S. based live operator call center. 25 years experience. 24/7 and bilingual services. Inbound/outbound, large capacity. Quality award winners.

Live Help Customer Service: ManPower Hosting - India-based call center offering solutions for businesses of all sizes.

Live Web Chat & Online Customer Support: 24-7 INtouch - Driving traffic but not converting visitors? Increase your sales and average order sizes by adding a Live Chat Specialist on your site. Be open 24/7.

TeleRep: 24/7 Live Customer Service (U.S Agents) - Family Owned & Operated call center for over 30 years. Specializing in Customer service, Inbound Order-Taking and many other Customized Programs.

Live Help Software: Avaya Contact Center - Explore Avaya's IP-based contact center management solutions.

related categories

Business Computing

Business Tools

Electronic Commerce

World Wide Web

related terms

application

chat

electronic commerce

service provider

Service-Oriented Architecture

Web server

Web service

Web site

World Wide Web


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