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Internet telephony
Last modified: Monday, June 07, 2004 

A category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls. For users who have free, or fixed-price Internet access, Internet telephony software essentially provides free telephone calls anywhere in the world. To date, however, Internet telephony does not offer the same quality of telephone service as direct telephone connections.

There are many Internet telephony applications available. Some, like CoolTalk and NetMeeting, come bundled with popular Web browsers. Others are stand-alone products. Internet telephony products are sometimes called IP telephony, Voice over the Internet (VOI) or Voice over IP (VOIP) products.

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WebEx: IP Telephony and Web Conferencing - Offers interactive online meeting services that enable web conferencing, video conferencing and teleconferencing through its secure, global network.

For pages about Internet telephony . Also check out the following links!

Related Links

CTI, IVR, and CallCenter resources 
A comprehensive directory with more than 600 links to industry sites and CTI information sources as well as Voice over Frame Relay, Voice over Internet and telephony standards pages.

MIT Internet Telephony Consortium 
Home page of The Internet Telephony Consortium, a neutral forum that integrates a unique diversity of perspectives, spanning a wide range of firm types and academic disciplines. This page provides a background on the organization, as well as links to news, software, equipment providers, regulations, standards, and other related Web resources.

Net2Phone home page
Home page of Net2Phone, a service that allows you to place a call to a phone anywhere in the world through the Internet. There are links to download a copy of Net2Phone, FAQs, an information center, and product and company information.

Netscape CoolTalk product page
Netscape CoolTalk is an Internet telephone tool that provides audio conferencing, whiteboard, and text-based communications. This page provides a product description, features, and a link to a Web-based phonebook.

The Virtual Voice
Contains information on Internet telephony products, software and emerging technologies.

VocalTec - The Internet Phone Company
This home page provides links to VocalTec's line of Internet phone and conference products, downloadable software, company and news information, and customer and technical support.

Voice on the Net Coalition home page
The mission of this group is to educate consumers and the media by monitoring and supporting present and newly developed telephony, video, and audio technologies that are specifically designed and manufactured for the Internet community. This home page provides news on the FCC, long distance carriers, and industry information.

Yahoo!'s Internet Phone page
Yahoo!'s directory of Internet Phone.

Sponsored listings

Protus IP Solutions: IP Virtual Fax - Offers web-based IP fax services that allows users to send and receive faxes from email and the Web.

ShoreTel: Business IP Telephony Systems - Learn about business VoIP with a free 80 page IP Telephony Guide. ShoreTel provides full featured phone systems ideal for companies with 50+ phones.

Quintum Technologies, Inc.: VoIP Equipment and Supplies - Offers Voice over IP (VOIP) products and systems, including service provider solutions, and enterprise solutions.

AMCAT: Call Center IP Solutions - Provides IP solution with VoIP VoFR software for distributed and/or international contact centers.

KnowledgeStorm: IP Telephony IT Solutions - Business technology search site offering software, service, reseller and hardware information on thousands of IT solutions.

related categories

Internet Telephony


related terms

call detail record




Internet Phone

IP faxing


jitter buffer

local loop


new media

set-top box

soft phone




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