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UniPress Software: CRM Software
Offers FootPrints CRM software for call tracking, problem resolution, and customer self-service via the web. Free demo and walkthrough.
Numara Software: CRM & Help Desk Software
Offers Track-It! help desk and CRM software for advanced call tracking, problem resolution, and employee/customer self-help via the Web. Free demo.
NetSuite CRM+: Integrated CRM
NetSuite CRM+ offers an integrated online CRM solution that manages sales, order management, marketing campaigns and customer support. Free Trial.
Consumers Not Ready for EBPP
Only 7 percent of U.S. households think they will be capable of sending and receiving bills via the Internet within six to 12 months.
Free membership includes a newsletter for the CRM industry, a moderated weekly discussion and special offers for CRM events, products and services.
CRM Spending Increases Despite Myriad of Market Players
The CRM software market is set to grow to more than $10 billion by 2005, according to a report by Ovum.
A resource for CRM news, research, conferences and networking.
E-commerce: All About Customer Relationship Management
Suite101.com looks at the strategic importance of managing customer relations.
Society of Consumer Affairs Professionals in Business
A chat room, FAQs, plans for conferences, and links to other useful sites.
The First Step to E-Care: EBPP
Successful telecommunications service providers understand that profitability is a delicate balance of managing costs and giving customers what they want.
The Law of Averages: CRM on the Web
How come nobody understands customer service on the Web? Ineptitude prevails, despite the countless companies devoted to eCRM.
Utilities Increasingly Turning to E-Billing
Companies that deliver water, gas, electricity and other services to households and businesses have stepped up plans to offer e-business services to lock in customers and lock out the competition.
First Direct Corp.: GoldMine CRM Software
Sells CRM software designed to manage customer information and coordinate sales, marketing and service activities.
InsideSales: CRM Software
Web-based customer relationship management software with the leads, sales, marketing, and service automation suite including case management.
2020software.com: Top 10 CRM Systems Demos
2020software.com helps you choose your CRM system from top 10 vendors. Get free software demos, true comparisons, white papers, and price quotes.
Tigerpaw Software: CRM Software
Award-winning Tigerpaw CRM+: proven results, low TCO in one end-to-end solution. 20+ years experience helping businesses get and keep more customers.
Dial Connection: Customer Relationship Management
Offers customer relationship management software solutions for using computer based telephony services for inbound and outbound call centers.